How to Automate Your Website Customer Care with an Intelligent AI Assistant

Why Automating Customer Care Has Become Essential

In today's digital world, customers expect immediate responses to their questions, regardless of the time. However, maintaining a 24/7 support team involves high costs and significant organizational challenges.

The statistics are clear: over 67% of customers abandon a purchase if they don't receive timely support, while companies implementing automated customer care systems see a 35% increase in customer satisfaction.

What is Evolbot and How It Works

Evolbot is an advanced platform that allows you to create personalized AI assistants for your website. It's not just a simple chatbot with predefined responses, but a true intelligent assistant that:

• Understands your business's specific context
• Accesses your knowledge base (documents, FAQs, catalogs)
• Performs concrete actions like bookings or updates
• Learns from previous interactions to continuously improve

Concrete Benefits for Your Business

Operational Cost Reduction

An AI assistant can handle up to 80% of common requests, freeing your team to focus on complex, high-value cases. This translates into significant reduction in support staff costs.

24/7 Availability Without Interruptions

Your automated customer care never sleeps. Customers receive immediate assistance even on weekends, during holidays, or at night, dramatically improving user experience.

Consistent and Accurate Responses

Eliminate inconsistencies in support responses. The AI assistant always provides updated and accurate information based on your official documentation.

How to Set Up Your AI Assistant in 3 Steps

1. Define Personality and Knowledge

Through Evolbot's intuitive interface, you configure your assistant's tone of voice and upload your knowledge base: product manuals, FAQs, company policies, catalogs. The assistant will study these materials to provide relevant answers.

2. Add Advanced Features

"Actions" allow your assistant to go beyond simple answers. It can book appointments, check order status, update customer information, or even process returns and exchanges.

3. Integrate into Your Website

Integration requires only inserting a simple JavaScript code into your site. In minutes, the assistant will be operational and ready to help your visitors.

Real Use Cases: How Companies Use Evolbot

E-commerce: Pre and Post-Sale Support

An online store can automate handling questions about products, shipping, returns, and warranty policies, reducing customer service load by 70%.

Professional Services: Bookings and Consultations

Medical offices, consultants, and service providers use the assistant to manage bookings, provide preliminary information, and automatically qualify leads.

SaaS and Technology: First-Level Technical Support

Software companies automate resolution of common issues, usage guides, and troubleshooting, improving time-to-resolution.

Complete Customization for Your Brand

The assistant is not only functional but also completely customizable:

• Colors and design aligned with your visual identity
• Personalized welcome messages
• Optimal positioning on your site
• Language and tone appropriate for your target audience

Analysis and Continuous Optimization

Evolbot provides detailed statistics on interactions: most frequent questions, satisfaction rate, usage peaks. This data allows you to continuously optimize both the assistant and your business processes.

Start Now: Free Trial Without Commitment

Advanced technical skills aren't needed to get started. Evolbot offers a complete free trial that lets you test all features and evaluate the impact on your business.

Initial setup takes less than 30 minutes, and technical support is always available to guide you in optimal implementation for your specific needs.

Stop losing customers due to lack of immediate support. Automate your customer care with an intelligent AI assistant and discover how to improve customer experience while reducing operational costs.