To simplify assistant creation, Evolbot offers a series of preset and optimized prompts for the most common use cases. These templates allow you to start with a solid foundation and customize later.
Advantages of preset prompts
- Time saving: You don't have to write everything from scratch
- Tested and functional: Already optimized and verified prompts
- Ideal starting point: Perfect for those without experience
- Easily customizable: You can modify them according to your needs
Types of available prompts
Customer Support
Optimized for after-sales assistance and problem resolution:
- Professional and patient tone
- Focus on problem solving
- Management of escalations to human support
Automatic FAQ
Ideal for answering the most frequently asked questions:
- Direct and concise answers
- Optimized for specific information
- Management of recurring questions
Commercial Assistant
Focused on sales and product presentation:
- Persuasive but not aggressive language
- Ability to present advantages
- Objection handling
Technical Support
Specialized in technical problems and troubleshooting:
- Methodical approach to resolution
- Technical but understandable language
- Step-by-step guides
How to customize a preset prompt
- Select the template closest to your use case
- Carefully read the generated prompt
- Modify the specific parts for your company or sector
- Add specific details about your products or services
- Test the behavior and refine if necessary
Customization examples
Base template: "You are a customer support assistant..."
Customized: "You are a customer support assistant for TechSoft, a company specialized in management software for small and medium enterprises..."
Tip: Always start with a preset template, even if you think you need something very specific. It's easier to modify an existing prompt than to create one from scratch!